“Drummond’s Cleaning Service is terrific! We’ve used Drummond's for 10 years for both carpets and upholstery. Mark does an exceptional job. He is very professional, knowledgeable, and very thorough. In fact, he detected a manufacturer's flaw in our new carpet, long before it would have been noticeable to us, which made it possible to get it replaced while it was still under warranty. We wouldn't have anyone else do our carpets.” M. Walters – San Diego, CA
“Drummond’s is an outstanding carpet cleaning service! We have tried almost all the local carpet cleaning companies and finally have found the best. We have stopped shopping for carpet cleaners. Mark does such an incredible outstanding job on our carpets; they look just like new.” S. Kraus – Oceanside, CA
“Very detailed. I love it! I am very hard to please with carpet cleaning companies. I have tried many local companies. Finally, I have found the best. Mark is professional and very thorough. Best Service! I am very pleased.”
R. Kristoff – Tierrasanta, CA
“We have had Drummond's Cleaning clean our carpets several times now, each time they look almost new when they are finished. They did things I have never seen any other carpet cleaner do! Definitely went the extra mile in every aspect of the job.” Shannon Daugherty – San Marcos, CA
“I just wanted to take a moment to let you know how happy we were with the results of your cleaning efforts on our carpet. The carpet looks great, and we thank you for doing such a good job. Your concern to “do it right” is lost on so many people today and we are glad that we found someone who still embodies that kind of professionalism.” E. Alport – Del Mar, CA
“I just wanted to drop you a note to let you know how pleased we are with the way you handled the cleaning of our oriental area rug. Your description of the process you planned to use made me feel comfortable with turning over the rug to your care. After you delivered the cleaned rug, I realized how rich the colors were in comparison to how they had been before the cleaning. It looked like a brand-new rug, even though it was twenty years old!”
D. Williams – Carlsbad, CA
"After reading many positive reviews of Drummond's cleaning service, I called the company up to request a quote to clean my stairs, hallway, three bedrooms sofa and area rug. I spoke to Mark the owner. We talked for nearly an hour. We arranged for him to come over. The following week he came over, measured everything and then we sat down and chatted about aspects of carpet care, best care practices, and even took the time to share his thoughts and expertise in choosing the best flooring for our new house being remodeled. He gave us good questions to ask the carpet and flooring people that later proved invaluable. I scheduled Mark to clean the carpets 2 weeks later. He was very receptive to how to enter the house, how to lock up after and receptive to pet care.
Mark went above and beyond with every aspect of carpet prep, cutting frayed fibers, protecting corners, spraying specific pre-treaters. I came back and it looked and smelled like I just installed brand new carpets. Out were all the pet stains, foot traffic marks and wear and tear dirt.
To say that Mark is a master of his craft is not exaggerating. I never really knew how much chemistry knowledge, fiber and fabric knowledge goes into carpet care, and Mark knows his stuff.
I also got to know Mark as not just a business owner, but a really genuine, caring family man.
I highly recommend Mark Drummond. I felt Marks prices were very reasonable given his level of expertise, how detailed he was, his time, attention and care to my floor. If you are looking for a cheap-o carpet cleaning, you likely will get what you pay for. Conversely, I feel that I paid an expert for his service, and I received in return outstanding service and quality results. I feel so happy to support small, local business, and I will recommend him to everyone. We now have a carpet cleaner for life. My highest recommendation and extremely satisfied customer." Angela W. - San Diego, CA
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